Attorney General Andy Beshear issued a Scam Alert to warn Kentuckians of reports of suspicious calls being made to utility customers in southeastern Kentucky.
Kentuckians in Harlan, London and Pineville reported receiving a call from someone claiming to be a utility company employee who asks for a utility bill payment over the phone. If the customer refuses to pay immediately, the scammer threatens to shut off the customer’s electricity.
“One of our top priorities is to help protect Kentuckians, especially senior citizens, from scams by warning them of the latest scams and providing tips on how to identify each scam,” Beshear said. “The best way to avoid this utility scam is to contact the utility company directly and verify any billing questions.”
Beshear said utility companies work to educate and warn customers of these types of scams and offered these tips to help others avoid the scam:
To report possible scam activity contact the Attorney General’s Office at 888-432-9257, or file a consumer complaint online.
Beshear issued a similar Scam Alert last summer when high rates of utility scam calls were being reported. Beshear said utility related scams occur in cycles and are often most common in the hot summer months and cold winter months.
In addition to the new scam reports, over the past eight months the Attorney General’s Office of Senior Protection and Mediation received 10 reports of utility related scams. The scam cost Kentuckians in Calloway, Fayette, Floyd, Grayson, Jefferson, Taylor and Trigg counties more than $2,500.
To help Kentuckians stay up to date on new and trending scams, Beshear launched Scam Alerts – a communication service that alerts Kentuckians when con artists are on the attack. To sign up for Scam Alerts, text the words KYOAG Scam to GOV311 (468311) or enroll online at ag.ky.gov/scams and select text message or email alert.
As Veterans Day approaches, Attorney General Andy Beshear is warning Kentuckians to be cautious of scams targeting veterans.
According to the United States Department of Veterans Affairs, there are nearly 330,000 veterans in Kentucky who could be the target of scams.
The scams include calls and emails offering bogus military discounts and soliciting personal military information. Scammers are pretending to be a deploying solider or claim to be a representative from a bogus military charity.
“We owe an incredible debt to those who have fought to defend our freedoms,” Beshear said. “As we prepare to honor those who have served our country on Veterans Day, I want to warn our veterans and military families to be cautious of scammers who do the inconceivable – attempt to defraud them and take advantage of their sacrifice and service.”
Beshear said AARP has issued a nationwide alert to help veterans identify the top scams targeting veterans and military families.
Beshear offered these tips to help veterans and Kentuckians identify scams.
To report a scam contact the Attorney General’s Office at 888-432-9257 and file a complaint online.
Kentuckians are urged to stay up to date on new and trending scams by signing up for Scam Alerts. To enroll text the words KYOAG Scam to GOV311 (468311), or enroll online at ag.ky.gov/scams and select text message or email alert.
In October, Beshear announced Kentucky service members and their families targeted by retailer USA Discounters will share nearly $1 million in restitution from a multistate settlement to resolve claims the company preyed on service members with deceptive trade practices.