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Louisville Metro Resilience and Community Services (RCS) is offering pre-registration for the Low-Income Home Energy Assistance Program (LIHEAP), Subsidy Component. The pre-registration will begin on Wednesday, October. 3, and end on October 31.
Pre-registration is for Jefferson County residents who are elderly (60 years or older) or disabled and receive a fixed income (Social Security, SSI, pension or Black Lung benefits).
This pre-registration phase is for the LIHEAP Subsidy Program, meaning eligible residents can apply regardless of the status of their utility bills.
Applicants must provide the following documentation:
- Proof of all household income for the preceding month (Food Stamp award letter, Social Security Award letter, pay stubs, etc. or proof of $0 income. Note: Zero Income forms are available at the Resilience and Community Services office at 701 W. Ormsby Ave., Suite 201 as well as the six LIHEAP locations listed below or by clicking here.
- Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
- Most current heating bill; or statement from your landlord if heating expenses are included in your rent; or statement from your utility company if you participate in a pre-pay electric program. Please bring the account number and name on the account for all heating fuel sources and electric.
Eligible residents who wish to apply during LHEAP Early Registration are required to make an appointment in advance. Starting today, Sept. 26, the toll-free automated appointment system is available twenty-four hours a day, seven days a week.
The caller can follow the prompts to get the information needed and/or to schedule an appointment if available. The system provides a confirmation number indicating that an appointment was successfully scheduled.
Scheduling an appointment by phone: Call 502-991-8391.
- Choose the desired location for your appointment (the six LIHEAP office locations are listed below.)
- Choose a date/time for your appointment
- Record your name – say and spell your first and last names slowly and clearly
- Enter a contact phone number
- Enter your 12-digit LGE account number (if applicable)
- Enter the last four digits of your Social Security number and date of birth
- Receive your appointment confirmation number (have pen/paper ready)
- Appointment details (location, date and time) will be repeated
- List of documents to bring to the appointment will be given
Scheduling an Appointment On-line: Appointments can also be made quickly and easily online at louisvilleky.cascheduler.com.
LIHEAP applications will be completed at the time of the appointment at one of the six locations listed below.
- Neighborhood Place Ujima/Duvalle Education Center, 3610 Bohne Ave., 40211
- Neighborhood Place/Bridges of Hope, 1411 Algonquin Pkwy., 40210
- Northwest Neighborhood Place/Academy at Shawnee, 4018 W Market St., 40212
- South Central Neighborhood Place, 4255 Hazelwood Ave., 40215
- Newburg Community Center/East, 4810 Exeter Ave, 40218
- Southwest Government Center/Dixie Highway location. 7219 Dixie Highway, 40258
Benefits provided by this program are paid directly to the applicant’s heating vendor. Benefits for this program will not be applied until on or after Nov. 5, 2018.
For more information about this process on how to apply for LIHEAP pre-registration, please contact MetroCall 311 by simply dialing 311 or 574-5000, email metro.call@louisvilleky.gov, visit the website’s On Line Customer Service or Live Chat at www.louisvilleky.gov/metrocall, tweet @LouMetro311, or download the free Mobile 311 app from the website.
Income-eligible residents who do not meet the requirements for pre-registration (who are not elderly or disabled and on a fixed income) may still apply for LIHEAP benefits beginning Nov. 5. Appointments will be taken in advance starting Nov. 1 utilizing the phone and on-line appointment system. Visit louisvilleky.gov and search for “LIHEAP” or call 502/574-1157 for periodic updates.
Individuals who are unable to apply for this program in person may send a representative on their behalf. Simply provide the representative with the documentation listed above as well as a hand-written note, dated and signed from the applicant, giving them permission to handle their application for services. Residents who are homebound and who are unable to send a representative may call 502/780-7937.
One man’s tome is another man’s treasure! The hunt will begin Friday for readers of all genres at the Half Price Books Clearance Sale at the Kentucky Exposition Center.
Customers can search through tens of thousands of items including hardbacks, paperbacks, LPs, comics, movies, and media. All merchandise is priced $2 or less and will be restocked throughout the sale. The first 100 customers each day will receive a free Half Price Books tote bag.
The sale will take place September 28 – 30, starting at 10 AM each of the three days. The event is free to attend, but parking is $10 per vehicle or $20 per bus.
More information about the event can be found here.
Louisville’s homeless population will have an opportunity to access services, information and assistance in a one-stop environment at the 2018 Project Homeless Connect/VA Stand Down, on Wed., Oct. 3. Resources available at the event will include food, clothing, medical evaluations, help with employment, education and benefit services, State ID’s, and many other forms of assistance.
The event takes place from 8:30 a.m. to 2 p.m. (entry doors will close at 1 p.m.) at The Salvation Army (Old Male High School) campus located at 911 S. Brook St. in Louisville. Several TARC buses will provide access throughout the day from emergency shelters to the event site at no cost courtesy of TARC. The event is coordinated by the Robley Rex Veterans Affairs Medical Center (VAMC), Louisville Metro Office of Resilience and Community Services, Coalition for the Homeless and other community partners including The Salvation Army.
The Project Homeless Connect/VA Stand Down (PHC/Stand Down) is an annual one-day community outreach project where representatives from community service organizations come together to address the collective needs of the homeless during a single visit. This event is made possible by the work of hundreds of volunteers and resources from the Robley Rex VAMC, Kentucky Department of Veterans Affairs, Louisville Metro Government, Coalition for the Homeless, and Louisville Metro Council.
The latest numbers from the 2017 Homeless Census indicate 6217 individuals were homeless at some point in Louisville last year — either on the streets, in homeless shelters or accessing services through Louisville’s homeless service providers. A variety of factors can lead to homelessness and often these individuals may be victims of domestic violence, disabled, veterans or senior citizens.
At last year’s event approximately 400 persons participated receiving a variety of individual services including State of KY ID cards, flu shots and other medical exams and services, housing linkages, mainstream benefit access (SSI/SSDI), clothing, food and general case management services. The “Stand Down” event, named for the military concept of renewal, personal care, etc., is replicated from a national service delivery model that has proven to be crucial in eliminating barriers to housing, employment, education and the myriad of other factors that contribute to long-term homelessness.
“This is a vital event for our community because it allows our service providers to connect much-needed resources to our homeless residents”, stated Gena Redmon Harris, director of the city’s Office of Resilience and Community Services. “It also allows us a great opportunity to measure the needs of our homeless population so that we can come together to be more responsive”.
Offered again this year will be a foot-washing service provided by community volunteers and the Coalition for the Homeless. Many individuals experiencing homelessness have issues with their feet due to diabetes, frostbite and other exposure issues. Every participant at Project Homeless Connect/Stand Down will be invited to soak their feet and have them examined by medical volunteers.
For more information about the Homeless Connect event contact:
- Jamie Watts – Louisville VAMC Homeless Supervisory Coordinator at 502-287-4176
- Ethan Lambert – Louisville Metro Resilience and Community Services at 502-574-5375
- Natalie Harris – Coalition for the Homeless at 502-636-9550
Louisville Metro Emergency Services provided this update today on the heavy rains and potential for flash flooding in Louisville:
- MSD, our city’s Public Works and first responders remain in communication about the potential for flash flooding.
- The EOC was activated this morning to Level 1, which involves personnel monitoring the situation, and assisting with potential needs of agencies involved in the event. Key city officials are alerted to Level 1 status by text, which initiates a chain of communication among senior leadership, including the Mayor and Deputy Mayor.
- With the National Weather Service predicting more heavy rain over the next two days, MetroSafe will continue to monitor conditions and activate the EOC as appropriate.
- Louisville Fire had only one rescue call today. A motorist attempted to drive through standing water, and their car stalled at Frankfort Avenue and Cable Street. The motorist was rescued.
- Since 6 a.m. Saturday through 4 p.m. today, MSD’s Call Center answered 437 customer calls.
- MSD has crews out in the community throughout any weather event, monitoring stormwater drainage channels and pipes, catch basins.
- Public Works also is patrolling roads to clear any clogged catch basins and reduce flooding. Public Works received two calls today; both related to clogged catch basins. Both were cleared.
- Public Works has crews on standby to place barricades if streets must be closed, and have ordered additional barricades to be used if needed.
- We encourage the media to continue to share our reminders to the public to stay away from pooling water and to “Turn Around. Don’t Drown.”
Next Steps
- The city’s Public Works’ Road division has inspected the city’s 32 viaducts and found that 17 of them are marked with signs advising motorists, “Do Not Enter When Flooded.” In other areas, those signs have been removed; the city is taking steps to replace those.
- Public Works also is working with MSD to identify the potential standing water depth in each of 32 viaducts in our community and then paint visible marks on each, as an additional warning to keep people from driving through during a heavy rain event.
- The city will use data from MSD, the National Weather Service, Louisville Fire and MetroSafe to project potential dangerous water conditions in the steepest and deepest viaducts and establish a mechanism to trigger visible warning lights to avoid entering flooded areas.
“Public safety is our No. 1 priority, and I am extremely confident in the commitment in the work of our police, fire and emergency management teams,” said Mayor Greg Fischer. “It’s important that citizens be our partner in this mission, taking the steps they can to keep themselves and their families safe.”
Louisville Mayor Greg Fischer has appointed two new members to the Louisville Metro Board of Health. Both terms run to July 31, 2021.
Heidi Margulis is the Chief Corporate Affairs Officer for Humana. In that capacity she guides the company’s community engagement and corporate social responsibility initiatives and has administrative oversight of the Humana Foundation. She also serves on the executive committee of the Kentucky Workforce Innovation Board and on the Louisville Promise Scholarship Board. Ms. Margulis has also served on the Advisory Committee on Regulatory Reform and on the Advisory Panel on Medicare Education for two U.S. Health and Human Services Secretaries.
Dr. Susie J. Riley is a dentist in private practice. She is the owner of Smile Center Professionals, Cosmetic and Family Dentistry. She also serves on the Kentucky Medicaid Advisory Committee, is past president of the Kentucky Dental Society and has served as the dental representative on the Passport Health Plan Partnership Council. Dr. Riley is a retired lieutenant colonel in the U.S. Army Reserves Dental Corp and continues to participate in dental missions to such underserved countries as Haiti, Liberia and Ghana.
Ms. Margulis and Dr. Riley replace Connie Sorrel and Dr. Sherry Babbage. Mayor Fischer also reappointed Karen Cost, Margaret Handmaker and Kate Probst to the Board of Health. Their terms will run to July 31, 2021.
The Louisville Metro Board of Health acts as an independent voice to promote and protect equitable physical, mental, and environmental health in the Louisville community through advocacy, education, regulation, and collaboration with public and private entities.
The Louisville Loop downtown from the Belle of Louisville to the Big Four Bridge will be closed temporarily from Monday, September 24th to Friday, September 28th. The closure will be during working hours only.
During working hours, there will be a soft surface detour around the area of closure. Due to expected delays from rain events, the closure may be extended into the week of October 1st. If delays occur, the Loop WILL be open Saturday and Sunday.
If you have any questions, please call Public Works at (502) 574-5810.
The Louisville Orchestra Family Series is back by popular demand and the first concert of the series is a seasonal favorite, Halloween Spooktacular! On Saturday, October 20 at 11AM, Bob Bernhardt will lead families on a musical adventure filled with our favorite Halloween musical tricks and treats at the Brown Theatre.
Kiddos can dress in their Halloween best and be prepared for the chills and trills that await – such as the popular costume parade! Princesses and superheroes can bring their moms and dads early for thematic pre-concert activities that start at 10AM in the Brown Theatre lobby.
General admission tickets are $15* and available by calling 502.584.7777 or by visiting LouisvilleOrchestra.org.
LO Family Series ticket packages are still available and make the most out of your musical dollars! Get three Family Series concerts for the lowest possible prices: Adult packages are $41* and child packages are $21*. Call the LO Patron Services team at 502.587.8681 to take advantage of the best prices. Learn more about the benefits of subscribing at LouisvilleOrchestra.org.
Designed for children ages 3-10 years old, these one-hour concerts entertain and educate the young, and the young at heart!
2018-2019 LO Family Series
- 10/20/2018 – Halloween Spooktacular!
- 11/24/2018 – Home For The Holidays
- 3/16/2019 – Carnival Of The Animals